Sr Sales And Operations Coordinator

Sr Sales and Operations Coordinator

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

In this role, you will be on the front line of our business, working with our customers and the branch team to drive a high level of service aimed at enhancing the overall customer experience. Your focus will be on providing solutions to our customers through product application knowledge while ensuring accuracy of transactions. This is an excellent opportunity for motivated self-starters who want to grow their career in Sales or Operations. As a part of our team, you will help to fulfill our vision of becoming the supplier of choice in the rental industry. Hours are Monday to Friday.

What you will do...

• Able to answer equipment and small tool needs
• Answer all incoming calls on the counter and deal with walk-in traffic
• Resolve customer inquiries and deal with any issues or concerns
• Provide customers with expert advice on the selection and operation of all the various types of tools and equipment
• Generate additional sales revenue through superior customer service on all existing orders
• Write up rental agreements
• Source available equipment from other branches within the region
• Schedule delivery and pick up of equipment
• Support all team members

Requirements

• Team player
• Ability to make outbound calls and generate sales
• Ability to multi-task in a fast-paced environment
• Adhere to our "safety first" mentality, at all times
• Demonstrate initiative and strong organizational skills
• Exceptional communication skills while maintaining a professional customer service focused attitude

Conditions of Employment

• Must have valid driver's license
• A recent and clean driver's abstrast will be required
• Previous equipment rental industry experience

Req #: 64749

Pay Range: $27-34/hr

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy: Medical, Dental, and Vision Coverage Life and disability insurance Healthcare spending account Smoking Cessation Program Weight Loss Program Herc Life Wellness Program Building Your Financial Future: Company matched Pension Plan Employee Stock Purchase Program Registered Retirement Savings Plan Non Registered Savings Plan Tax Free Spending Account (TFSA) Life & Work Harmony: Paid Vacation Time Off (Minimum 3 weeks) Paid sick days Military leave Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Mechanic Tool reimbursement of up to $500 per year Auto & Home Insurance Discounts Protecting You & Your Family: Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Disability Insurance Critical Illness Insurance Accident Insurance

Herc Rentals is an equal opportunity employer