Sr Sales And Operations Coordinator

Senior Sales And Operations Coordinator

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals serves customers through approximately 602 locations and has about 9,600 employees in North America as of December 31, 2025. In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career. In this role you will learn to...

• Take initiative and work autonomously
• Manage a profit and loss statement
• Effectively grow a diverse portfolio of customers
• Manage a fleet inventory mix
• Become a safety expert
• Be an expert in the equipment rental industry
• Be promoted and grow your career!

What you will do...

• Proactively answer and resolve customer questions
• Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
• Optimize routing of drivers by being a DOT Regulations expert
• Aid and support the other coordinators at the branch
• Be a trusted partner to the territory sales representatives
• Manage a portfolio of customers
• Maximize revenue through superior customer service on all existing orders
• Finalize sales for both inbound and outbound calls
• Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
• Generate, process, analyze and review the daily business reports
• Support all team members

Skills

Decision Making/Judgement, Initiative, Planning, Personal Organization, Adaptability/Flexibility, Teamwork

Requirements

High school or GED required, College Degree preferred. Must be fluent in Rental Man Fluent with On the Go use Proficient in DOT Regulations and load securement guidelines Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists Act as local expert on Optimus and pricing practices Assist others with Salesforce.com Continue to open accounts and prescreen customers using eApply 2 - 4 year of relatable experience A valid class 5 driver's license with a clean driving record Ability to drive and operate multiple types of vehicles and equipment Ability to communicate with customers

Req #: 67493 Type: Headcount Increase Pay Range: $27 -$30 per hour

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Healthcare spending account Smoking Cessation Program Weight Loss Program Herc Life Wellness Program Building Your Financial Future Company matched Pension Plan Employee Stock Purchase Program Registered Retirement Savings Plan Non Registered Savings Plan Tax Free Spending Account (TFSA) Life & Work Harmony Paid Vacation Time Off (Minimum 3 weeks) Paid sick days Military leave Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Mechanic Tool reimbursement of up to $500 per year Auto & Home Insurance Discounts Protecting You & Your Family Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Disability Insurance Critical Illness Insurance Accident Insurance Herc Rentals is an equal opportunity employer. Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.