Global Key Account Manager

Global Key Account Manager

As a global technology group in family ownership, we support our customers in always being one step ahead. Whether in production, research, sales, or administration – we love to be the invisible force behind innovations. In the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics, and Industrials, we deliver world-class quality. As one of the top 10 family-owned companies in Germany, we employ around 16,400 employees in 40 countries.

What You Can Move:

• Overseeing Performance – You are responsible for increasing the performance of key accounts and identifying growth and improvement opportunities.
• Leading a Team – You lead a team of sales and customer service representatives to support Heraeus Electronics' presence with our customers.
• Developing and Implementing Strategic Plans – You create and implement comprehensive strategies to manage global key accounts, ensuring alignment with company goals.
• Building and Maintaining Relationships – You build strong relationships with key stakeholders of our customers and maintain them to foster trust and collaboration, driving strategic initiatives.
• Coordinating with Internal Teams – You work closely with various internal departments, such as product management, innovation, and technical support, to ensure timely and effective delivery of services and solutions.
• Contract Negotiations – You conduct contract negotiations and negotiate service terms with customers to ensure mutually beneficial agreements.
• Problem Solving – You address and resolve conflicts or issues that arise within key accounts to ensure customer satisfaction.

What You Bring With You:

• A university degree in a scientific or technical field
• A track record of establishing and maintaining relationships with decision-makers in leading companies, recognizing the importance of cooperative networks in business.
• Experience in the electronics industry (preferably automotive) and dealing with demanding customers makes you a valuable addition to our team.
• Excellent verbal and written communication skills, as well as presentation and negotiation skills, enabling you to communicate clearly and persuasively even in challenging situations.
• Fluent German and English are a given, as well as your drive to always seek solutions.
• You are prepared to travel regularly for intercontinental business trips.

Curious? Apply now!

We look forward to receiving your documents with reference code 57632 via our online application portal. Any questions?

Our recruiting team, Heraeus Electronics, is happy to assist you via email: recruiting.het@heraeus.com. Or visit us at jobs.heraeus.com.