Service Technician

Henry Schein Service Technician

At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have just been certified a Great Place to Work® 2025, which is our sixth consecutive year!

In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients. Our Equipment Service Technicians are working in Dental practices across the region installing, repairing and maintaining medical equipment and providing expert advice and service to our clients. This is a great industry to work in with a wide variety of technology and brands. You'll be part of an experienced team working alongside a dedicated team of Sales Specialists in a supportive environment.

Key Responsibilities of the role:

As a Henry Schein Service Technician you will become an expert on our vast product range of small and large dental equipment. You will troubleshoot and solve difficult customer queries and issues and provide exceptional customer service experience to ensure we uphold our reputation and gold standard in the industry. This role will spend most of the time in field, and there will also be time spent in our workshop servicing the autoclave equipment which could be on a weekly basis.

You will have the following skills and experience:

• Experience as a Service Technician in the medical, technology and/or heating, ventilation, or air conditioning industries
• Ideally some experience working with / understanding of autoclaves
• Electronic / Electrical background / qualified
• Ability to qualify for a restricted Electrical license; we will support you.
• Sound troubleshooting / maintenance experience
• Valid / Current Driver's License
• Unrestricted working rights
• Happy to work in role that can be physically demanding.

What's on offer?

• Being a part of a Best Place to Work ® 2024
• Ongoing Professional Development and Training
• Birthday Leave
• 13 weeks paid parental leave
• $1,500 Employee referral bonus scheme
• Discounts on dental products as well as other retail products and services

Here is just one reason why our Team enjoy working at Henry Schein: "There is a lot of knowledge here and we have built and continue to build great relationships with each other and our customers. We look out for each other, support each other and work towards a common goal, we are one team working for the customer"