ES Devops Technician

Job Title

Improving the reliability of our main product Suite One as we scale to different regions across the globe

Creating and maintaining innovative, automated solutions, tooling and alerting frameworks to improve the reliability of our production systems

Proactively addressing application, platform and database performance and reliability issues

Automating our infrastructure, testing, failover solutions, failure mitigation, and much more

Maintaining documentation and "runbooks" to assist with operational management

Conducting post-incident reviews and implementing the findings of such to continually improve

Assisting with on-call rotations and processes

Educating, training and promoting our culture of ownership to help our engineering teams better understand the production impact of their changes

Assisting with the development and maintenance our software delivery frameworks

Working closely with internal partners and teams to ensure that we ship software that meets security, SLA, and performance requirements

Tech stack:

Azure

Kubernetes (AKS), Docker

Linux, Terraform, Ansible, Helm

Gitlab, Gitlab CI/CD pipelines

Prometheus, Grafana, ELK

JIRA, Confluence

Product Development Stack:

.NET Core, Angular, Python

MSSQL Server, Postgres,

Redis, Cosmos-DB, Rabbit-MQ

Skills and experience:

Senior-level engineer with 4+ years of experience across both Development and Operations

A proven track record of improving application stability and performance

Experience designing, building, and operating large-scale production systems

A proven track record of working with cloud computing platforms such as Amazon Web Services, Microsoft Azure, Google Cloud Platform

Proven experience and appreciation of IaC (Infrastructure-as-Code) practices

Experience automating infrastructure, testing, and deployments using tools like Ansible, Chef, or Terraform

Experience working with containers, such as with Docker or Kubernetes

Experience working across DevSecOps pipelines and tooling

Experience with monitoring and observability solutions such as New Relic, Opentelemetry

Experience debugging complex problems

Desirable: Experience of working with large production data sets

Desirable: A good understanding of ASP.NET

Personal attributes:

Great communication and collaboration skills working with other engineers, product managers, and business stakeholders

Independent, proactive, and able to deliver production-ready solutions with minimal guidance

Empathetic and authentic

Inquisitive and interested

Driven

Self-motivated and diligent

Optimistic and courageous