Customer Service Representative

Exciting Career Opportunity At Adam Dental Supplies

Welcome to Adam Dental Supplies, a respected name in the Australian dental industry. Join our dedicated Customer Care team at our new Mulgrave HQ. This is more than a regular job – it's a chance to make a meaningful contribution while thriving in a vibrant work setting. Work alongside a team that values professionalism and excellence, all while making a positive impact in the dental community. Adam Dental Supplies is not alone; we're a part of a larger global family. When you join us, you'll step into a global corporation with great benefits while enjoying being part of a smaller local team, that lets you work closely with all departments.

Your Role: Step into a role that lets your skills shine! As a valuable team member, you'll help our esteemed dental clients with queries, orders, returns, and quotes. Plus, you'll take the lead in sharing promotions and fun activities, adding your own special touch.

Desired Qualities and Experience: Customer Focus: Your commitment to delivering outstanding customer service sets you apart. Curiosity & Adaptability: While prior dental experience is helpful, a keen willingness to learn is highly valued. Effective Communication: Polished phone manners and upselling skills enhance customer interactions. Excellent spoken and written communication ensures a positive representation of our company. Independent & Team Player: Thrive working independently while enjoying great working relationships with the wider team. Attention to Detail: Take pride in your work, ensuring quality across various tasks. Sales and Admin Skills: Proficiency in sales and administration enhances your abilities. Tech-Savvy: Navigate sales software and computer applications with ease. Positive Attitude: Embrace a proactive, "can-do" mindset that matches our commitment.

Benefits: Career Growth: Explore diverse roles, departments, and opportunities for career advancement. Network Building: Forge a broader professional network. Learning Opportunities: Access training, workshops, and resources for skill enhancement. Attractive Compensation: Enjoy competitive pay, benefits, and bonuses. Stability and Resilience: Be part of a robust, global, essential service industry that withstands market fluctuations. And loads more including: Retail discounts, Travel Club, Fortnightly Pay, Employee Referral Program, Flu Shots, Wellbeing Calendar, Employee Access Programs, Community Scholarships & Social Events! Join us to create a brighter future in the dental industry and beyond. Start your extraordinary career journey with us today.