Phlebotomy Coordinator - MSU Pathology - 40 Hrs - Days -

Clinical/Allied Health

Henry Ford Hospital - Detroit Main Campus

Coordinates activities of the phlebotomy staff to ensure timely and accurate specimen collection and excellent customer service for patients. Performs oversight duties such as monitoring performance, assigning work, scheduling, inventory control, and service improvements at local site or across assigned sites.

Monitors activities to ensure laboratory specimens are collected using standard work, and to ensure exceptional levels of customer service. Ensures that all blood-drawing areas are properly cleaned and stocked according to established policy. Assists with orders, inventory control, and product changes. Oversees the orientation and training of new employees, students, and staff in specimen collection, handling, and compliance. Ensures that staff at all assigned locations are competent and following written collection and handling procedures (standard work). Prepares work schedules and daily assignments. Coordinates time off requests and breaks with workload. Oversees time and attendance records. Provides input for performance appraisals and corrective actions as needed.

Education/Experience Required: High school graduate or equivalent. Minimum of two years' experience performing phlebotomy with demonstrated competency collecting specimens from all expected customer groups. Demonstrated high performance with progressive responsibilities and the ability to work independently with a diverse staff.