Patient Access Representative / Emergency Room / Nights / 24 Hrs

Facility/Security/Support Services

Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.

Responsibilities:

• Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. Assists with coordination of activities related to insurance pre-certification/authorization.

• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Requirements:

• High School diploma equivalency - 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

• Medical terminology, medical office, and or Acute hospital desk clerk experience preferred.

• Computer, telephone and customer service skill preferred.