Office Operations Assistant - Family Practice - 40 Hours - Day Shift
Henry Ford Hospital
Facility/Security/Support Services
Schedule: Full Time, Days, 40 hours Location: Novi, Michigan
General Summary: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities: • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. • Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification. • Completes medical record release requests and schedules/confirms patient appointments. • Enters, reviews and submits charges for patient procedures and services daily. • Collects co-payments and reconciles all daily reports and deposits for accuracy. • Provides general office and clerical support to assigned area.
Requirements: • High School diploma equivalency • 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.