Medical Office Operations Assistant - Part Time Afternoons

Facility/Security/Support Services

Office Operations Assistant

Henry Ford Eastwood Behavioral Health - St. Clair Shores

Schedule: Part Time Afternoons: Monday – Thursday 1PM to 6PM

Location: St. Clair Shores, MI

Overview: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily.
• Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Qualifications:

• High school diploma or equivalency
• 1 year of applicable cumulative job specific experience required
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Experience with electronic health records (EHR) systems is a plus
• Proficiency in Microsoft Office Suite, including Excel experience is preferred with excellent customer service skills.