Medical Front Desk - Part Time 26 Hrs/week - Days - Southfield

Facility/Security/Support Services

Shift: Days 7:30 AM - 4:30 PM

General Summary:

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Education/Experience Required:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Excellent customer service skills and attention to detail.
• Ability to verify patient insurance coverage and demographics, prepare patient rooms, provide pertinent information including patient education as directed.
• Familiarity with medical office workflows preferred.
• Ability to function collaboratively in a team setting.
• Familiarity with medical terminology preferred.
• Comfortable with technology in office setting.