Manager - system IP Case Mangement Support

Manager-System Inpatient Case Management Support

The Manager-System Inpatient Case Management Support drives and coordinates enterprise wide case management efforts in acute care settings. Partners with Case Management leadership and multidisciplinary teams to design, implement and sustain transitions of care workflows, while continually identifying and overseeing process improvement initiatives that enhance patient outcomes and operational efficiency.

Education/Experience Required:

Bachelor's degree in nursing or Master's degree in social work. Five (5) years of related experience with specific emphasis in inpatient case management support. Demonstrated experience in a complex leadership role. Advanced knowledge and understanding of and demonstrated experience applying inpatient management concepts. Expert analytical/technical/facilitative and process improvement skills and knowledge. In-depth understanding of human relations, group dynamics, change theory, and improvement methodologies. Expertise in management principles, techniques, and problem-solving methodologies. Skilled at managing large, complex assignments simultaneously with potentially conflicting priorities and deadlines. Adept at consulting and working collaboratively with a variety of individuals such as executive leaders and front-line staff. Expert leadership/mentoring skills. Professional interpersonal skills; able to communicate effectively with all levels of management and staff across the System and outside the organization. Excellent oral and written communication skills, including the ability to teach complex technical/analytical concepts to all staff.

Certifications/Licensures Required:

Registered Nurse or Licensed Social Work license (LMSW) with a valid, unrestricted State of Michigan license. Certification in Case Management (CCM) by the Commission of Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred.