Internal Only/financial Admin Associate Revenue Cycle - Full Time 36 Hrs./week - Afternoons - Grand Blanc

Facility/Security/Support Services

Financial Administrative Assistant - Revenue Cycle - Full Time - Afternoons

Department: Revenue Cycle

Schedule: Full Time Afternoons 12-hour shifts, weekends and holidays as needed. Flex/Rotating shifts 6:00pm-6:30am as primary shift, with a flex shift as 2:00pm-2:30am.

Hospital: Henry Ford Health Genesys

Location: Grand Blanc, Michigan

General Summary: A member of a financial services team. Performs a variety of functions with an emphasis on clerical duties.

Principal Responsibilities:

• Demonstrate an understanding and commitment to the philosophy and objectives of Patient Focused Care, continuous quality improvement, team interaction, and the mission and values of Genesys Regional Medical Center.
• Maintain confidentiality of hospital matters regarding patients, physicians, visitors, co-workers, and other center members.
• Maintain patient confidentiality by continuously adhering to Federal and State laws regarding the dissemination of patient medical and billing information to outside sources.
• Maintain effective and quality interpersonal relationships with patients, family members, physicians, visitors, co-workers, and other center members.
• Coordinate communications for entire unit. Answers the telephone and handles mail, fax, and pager communications to and from the unit in a friendly, courteous and accurate manner.
• Act as a unit receptionist and information agent for patients, nursing staff, physicians, allied services, and visitors. Insures that information sharing of unit operations is maintained. Communicates concerns to management team for problem solving.
• Perform other duties as assigned.
• Register and admit patients to the unit.
• Accurately enters and maintains patient information into the hospital computer systems including demographic and financial information.
• Assigns and verifies patient medical record numbers.
• Type and prepare various forms such as preadmission and consent forms.
• Verify and assess coverage on all types of encounters working with all third party payers included but not limited to: Blue Cross, HMO's, PPOs, private insurance companies, Medicare and Medicaid, and private pay patients.
• Receive and records payments for hospital and medical services rendered.
• Maintains petty cash fund. Balances cash drawer, prepares cash reports and bank deposits daily.

Essential Functions:

• Must pass a data entry proficiency test for speed and accuracy.
• Proficient in medical terminology, hospital computer systems, and general office equipment.
• Must possess excellent interpersonal skills necessary to effectively communicate with patients, medical staff, employees, third party payers.
• Must possess good analytical and mathematics skills.
• Must have mobility skills to move room-to-room and between floors, including ability to assist in lifting, moving, and evacuation of patients.

Education: High school diploma or GED required.

Work Experience:

• Prefer 12 months previous experience with admitting, registration, hospital third party coverage, insurance verification, billing, unit clerk or medical records
• Must successfully pass a medical terminology test
• Must be able to satisfactorily complete Administrative Associate Core Role Training.