Health Unit Assistant - Emergency Dept - 24hrs - Nights

Admin Support (Non-Clinical)

General Summary

Location: Henry Ford Providence Novi Hospital

Unit: Emergency Department

Shift: 7p - 730a / 2x12 hour shifts per week

Performs administrative and clerical duties in support of an assigned clinical area.

Responsibilities

• Greets patients, visitors, and new admissions.
• Answers general inquiries and schedules patients for appointments.
• Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution.
• Creates various reports and documents as assigned. Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks.
• Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.

Education/Experience Required

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. - Preferred use of administrative skills in a hospital setting.