Clinic Service Representative - Occupational Health - Days

Admin Support (Non-Clinical)

The workforce wellness experts at Henry Ford Occupational Health - One Jackson Square can help support the safety and productivity of your employees. Our physicians and advanced practice providers have specific expertise in efficiently managing work-related illnesses and injuries. Our clinic only treats medical problems related to the workplace.

General Summary: Under general supervision, follows prescribed procedures to schedule patient appointments, respond to telephone inquiries from patients, physicians, employees and other internal and external customers regarding referrals and services offered within Occupational Health Clinics. Completes necessary paperwork on patient visit and forwards appropriately. Maintains documentation of calls received and problems needing administrative follow-up.

Shift Details: Monday to Friday 8:00 a.m. to 5:00 p.m

Location: 100 E Michigan Ave Ste 101 Jackson, MI 49201

Status: Full Time, 40 hours per week

Education/Experience Required: Requires high school diploma or G.E.D. equivalent. Requires the knowledge, skills, and competencies to work effectively with a diverse group of patients. Requires effective communication skills. Requires the ability to function in a multi-task environment.