Under general supervision, the Intake Specialist responds to inquiries from the general public, physicians and behavioral health providers regarding behavioral health treatment.
Additional Responsibilities:
Arranges for patient admission or refers callers to appropriate facilities
Evaluates prospective patients and secures required medical information in accordance with established standards
Coordinates the admission process
Prepares preliminary treatment plan
Communicates with physician/nursing personnel regarding patient condition
Education/Experience Required:
High School diploma or equivalent required
Associate's degree in behavioral health preferred
Mental health/chemical dependence or behavioral health services background preferred
Minimum of two to three (2-3) years of related experience required
Ability to answer telephones, establish filing systems, interview others, maintain logs, and schedule appointments
Computer knowledge (basic database, email, MS Office), Photocopier, fax