The Assistant Office Operations works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities:
Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
Verifies and enters demographic information.
Obtains and verifies insurance authorizations/precertification.
Completes medical record release requests and schedules/confirms patient appointments.
Enters, reviews and submits charges for patient procedures and services daily.
Collects co-payments and reconciles all daily reports and deposits for accuracy.
Provides general office and clerical support to assigned area.
Education:
High School diploma equivalency OR
1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Information:
Organization: Henry Ford Genesys Ambulatory Health Services