Kia Automotive Sales Manager

Sales Desk Manager

Hendrick Automotive Group is seeking an experienced Sales Desk Manager who is passionate about the automotive industry and has a proven track record of success in dealership sales management.

Summary: We are actively interviewing for this position at Hendrick Kia of Concord - just minutes from Charlotte Motor Speedway! Ideal candidates should have automotive sales and desking expertise (new/used cars), knowledge of Dealership Management Systems, and leadership qualities that will inspire a dedicated sales team in delivering exceptional customer service and achieving sales targets.

Benefits:

Our primary focus is to help our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage.

• Rewarding performance based pay plans and bonuses
• The Best Dealership Facilities in the Area
• College Scholarship Program
• 401(k) with Company Match
• Largest privately owned auto group in the country, GREAT career growth potential
• Paid Medical - NO COST Employee Healthcare and Prescription Plan
• Generous paid time off/vacation and sick days
• Basic Life Insurance
• NO COST Employee Assistance Program
• 100% Paid Training
• Comprehensive employee recognition/rewards programs
• Hendrick Automotive Group is a back-to-back winner of Automotive News' Best Dealerships to Work For Award
• Successful Team approach with Doing Business the Right Way Focus!

Pay Range: $150,000 per year and above (based on sales performance).

Supervisory Responsibilities: This job has direct supervisory responsibilities.

Essential Duties and Responsibilities include:

• Ensures successful achievement of all monthly sales & CSI objectives for the dealership, as outlined by the manufacturer and the Hendrick Pre-owned Performance Plan Objectives.
• Ensures successful achievement of Autoguard Tier 3 each month.
• Ensures MOC reputation achievement each month, per the Hendrick guidelines.
• Responsible for improving sales and operations.
• Works with upper management and Human Resources to make hiring and discipline decisions.
• Assists sales team with processing or completing sales.
• Trains and supervises sales team, ensures compliance with manufacturer training requirements.
• Develops promotions to motivate sales team.
• Sets schedules for sales team.
• Oversees department inventory.
• Interacts with customers to ensure customer satisfaction.
• Responsible for sale price & trade-in vehicle appraisal decisions.
• Ensures proper reporting of sales to manufacturer(s).
• Has working knowledge of factory(s) incentive programs.
• Attends required manager meetings.
• Maintains effective employee relations.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential function.

Education/Experience: Associates Degree or commensurate Sales Management experience. Knowledge of dealership sales procedures and supervisory experience preferred. Prior automotive sales experience required.

Desired Work Experience:

• Up to 3 years
• 3-5 years
• 5+ years

Certificates and Licenses:

• Valid Driver's License
• Automobile Salesperson License

Computer Skills: Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web based applications.

Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands: Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability: Ability to add, subtract, multiply and divide.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions.

Hendrick Automotive Group's Core Values:

Servant Leadership

Teamwork through Trust & Respect

Integrity

Commitment to Customer Enthusiasm

Passion for Winning

Accountability at All Levels

Commitment to Continuous Improvement

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.