Inside Sales Representative

Inside Sales Associate

Southern Vehicle Accessories is part of the ADI Network at Hendrick Automotive Group and is seeking a full-time Inside Sales Associate at our ADI Center in Baton Rouge, LA.

As an Inside Sales Associate, your day-to-day includes researching leads, interacting with customers over the phone/internet, building positive relationships, and managing appointments to setup sales and service closers for success. Top performers possess excellent communication and interpersonal skills with an ability to showcase our products and services in a compelling way.

Please submit your information and our recruiting team will be in touch shortly!

Benefits:

• Paid Medical - NO COST Employer Healthcare and Prescription Plan
• Dental, Vision
• Paid Time Off, Holiday, and Sick Pay
• NO COST Employee Assistance Program
• Short-Term & Long-Term Disability, Life Insurance
• Rewarding performance based pay plans
• Tuition Reimbursement Program
• 401(k) with Company Match
• Largest privately owned auto group in the country, GREAT career growth potential
• Employee Discounts
• Clean State of the art facilities
• Hendrick Automotive Group is a back-to-back winner of Automotive News's Best Dealerships to Work For Award
• Successful Team approach with Doing Business the Right Way Focus

Job Responsibilities:

• Addresses customer concerns
• Strives to resolve issues between customers and dealership (sales and service)
• Works closely with department managers to ensure customer satisfaction
• Follows up with customers through telephone and mailings prior to purchase
• Follows up with customers through telephone and mailings after purchase
• Follows up with customers through telephone and mailings after service
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

• Valid Driver License
• High School Diploma or equivalent.

Essential Job Skills:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to handle customer inquiries in a professional and efficient manner.
• Ability to memorize scripts for sales products and services.
• Computer literacy and ability to use customer databases.
• Confidence in ability to use technology and multi-task.
• Ability to build relationships with customers.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.