Revenue Operations Manager
Helpware
Revenue Operations Lead/Manager
We are seeking a strategic and execution-focused Revenue Operations Lead/Manager to elevate sales performance through data-driven insights, process optimization, sales tools management, and enablement support. This role sits at the intersection of Sales, Marketing, Product, and Client Success—ensuring our global sales teams are aligned, efficient, and equipped with the right tools, data, and strategies to win in competitive markets. The ideal candidate is highly analytical, tech-savvy, and proactive in driving change, with a deep understanding of the B2B sales landscape.
Scope of Work
The Revenue Operations Lead/Manager is a critical business partner to sales leaders and cross-functional stakeholders, responsible for driving operational rigor, process improvements, and performance visibility across the sales organization. This role supports the entire sales lifecycle by:
- Translating strategic priorities into actionable operational plans and enablement initiatives.
- Managing and optimizing the sales tech stack, including HubSpot CRM, SharePoint, and internal knowledge bases.
- Analyzing key performance data to identify trends, gaps, and opportunities for growth.
- Supporting forecasting, revenue planning, and territory/account segmentation efforts.
- Driving campaign and GTM coordination in partnership with Marketing and Product teams.
- Leading sales enablement efforts through insights, tools training, and tailored content—particularly for strategic partnerships like Genesys and Zendesk.
- Championing continuous improvement and change management initiatives to scale high-impact sales support processes.