Dialogflow CX Engineer

Dialogflow CX Engineer

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people's lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.

Job Description

Anticipated Contract End Date/Length: 3 months Work set up: On-Site Our client in the global professional services industry is looking for a highly skilled Dialogflow CX Engineer to join a dynamic team supporting a leading client in the TMTS sector. This role is ideal for a developer with deep expertise in Dialogflow CX and a strong background in conversational AI architecture. The successful candidate will contribute to the design, development, and deployment of intelligent virtual agents and conversational interfaces using Google Cloud technologies.

What you will do:

• Design and develop conversational flows using Dialogflow CX.
• Architect and implement scalable Conversational AI solutions.
• Integrate Dialogflow agents with backend systems via Apigee and other APIs.
• Collaborate with cross-functional teams to deploy CCAI solutions.
• Leverage Google Cloud Platform tools to optimize performance and scalability.
• Apply GenAI capabilities to enhance agent intelligence and user experience.
• Ensure compliance with security protocols and maintain BPSS clearance standards.
• Participate in technical interviews and contribute to solution design discussions.

Qualifications

• Proven experience as a Dialogflow CX Engineer or Conversational AI Developer.
• Strong proficiency in Dialogflow CX, Google Cloud, Apigee, and CCAI.
• Familiarity with GenAI and agent-based architectures.
• Background in software engineering within the Application Server Technologies domain.
• Ability to work on-site in the UK and comply with BPSS clearance requirements.
• Excellent communication skills in English and ability to collaborate in a fast-paced environment.
• Must operate under PAYE via Umbrella structure.

Additional Information

Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.

We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.