Growth Operations Coordinator - Remote Eligible

Growth Operations Coordinator

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform.

Hello Heart is seeking a detail-oriented Growth Operations Coordinator to provide operational support to our Consultant Relations team. This role is essential to ensuring that consultant-facing events, activities, and materials are executed seamlessly and efficiently. The Coordinator will manage event logistics, maintain consultant-facing resources, support operational processes, and enable team members to focus on strategic relationship-building.

The ideal candidate is highly organized, thrives in a fast-paced environment, and excels at managing multiple projects at once. This role requires strong coordination skills, excellent communication, and comfort working cross-functionally with Sales, Customer Success, Marketing, and other teams. This position sits within the Consultant Relations organization and reports to the VP of Consultant Relations.

Responsibilities:

• Coordinate logistics for consultant-facing events end-to-end, including venue sourcing, coordination and contracting, invitations and RSVPs, swag and materials orders, payments, etc.; coordinate with other vendor partners as needed
• Create tools to track events, ensure proper follow-ups with attendees, and evaluate cost and impact
• Support CRM and data hygiene by maintaining consultant contact lists and logging event activity
• Update and maintain consultant firm portals with current collateral, case studies, and product information
• Collaborate closely with Marketing and Enablement to ensure brand-approved materials are used across all consultant touchpoints
• Lead special projects focused on making the Consultant Relations team more impactful in-market and more operationally efficient

Qualifications:

• 3-5 years of experience in event coordination, operations, project coordination, administrative support, or similar roles
• Experience in a marketing function or experience supporting commercial, sales, or customer-facing teams
• Exceptional organizational skills, attention to detail, and ability to juggle multiple priorities simultaneously
• Highly execution-oriented — someone who moves quickly and follows through
• A proactive, resourceful "make-it-better" mindset
• Strong written and verbal communication skills
• Comfort working with tools such as Google Workspace, Salesforce, Slack
• Proven ability to work cross-functionally and build strong internal partnerships
• Ability to travel occasionally to support onsite events (approximately 20%)

The US base salary range for this full-time position is $84,000.00 to $95,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.