Quality Specialist
FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles. With currently around 36,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of €8.1 billion in fiscal year 2024.
Your Tasks
Overall responsibilities and duties:
- Responsible quality specialist for designated products in series production and interface to customer quality.
- Preventing defective parts from reaching customers.
- Processing customer complaints as well as identifying quality problems.
- Maintenance of the quality assurance plan and coordination quality matters in case of technical changes.
- Monitoring customer specific supplier evaluation/portals and statistical evaluation of quality key performance indicators to improve the product quality continuously.
The main missions of the role are:
- Timely processing of customer complaints according customer requirements (customer portals, 8D report, problem solving documentation, etc.)
- Creating risk analyses (FMEA) and initiate corrective measures with those responsible including effectiveness check
- Identification of quality and service problems and support to initiate corrective measures with those responsible including effectiveness check
- Maintenance/updating of the quality assurance plan for series production in alignment with manufacturing engineer / mechanical engineer (Control Plan, FMEA, Parts History List, etc.)
- Transferring the content of Control Plan into plant specific tools, assuring sufficient information of those responsible, checking correct application and reviewing/updating the Control Plan based on customer's feedback, internal performance and risk assessment (e. g. P-FMEA)
- Carrying out assigned tasks according the product development process (PEP)
- Evaluation of internal and external change requests concerning quality aspects. Coordination of validation and release of initial-samples according customer requirements in series production
- Monitoring customer specific supplier evaluation (e.g. customer portals) and ensure data conformity with HELLA's data systems. Informing of those responsible in the case of critical situations and initiate measures
- Statistical evaluation of quality key performance indicators to identify possibilities of product optimization. Informing of those responsible and initiate measures
- Arrangement, coordination, monitoring of internal and external sorting and reworking activities in agreement with those responsibilities
- Involvement in external or carrying out internal audits
Your Qualifications
- Bachelor in Engineering or related field
- More than 3 years' work experience in quality
- Automotive related industries experience
- Familiar with manufacturing processes
- Proficiency in quality standards, and familiarity with quality improvement tools (e.g. SPC, FMEA, 8D)
- Communication and cross-functional collaboration skills
- Strong sense of responsibility
- Logical thinking
- Good oral and written English
- Customer focus
- Collaborates with others
Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company. FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity. Please send us your application via our career portal, stating your salary requirements and earliest possible starting date, with the reference number req17504.
Mi Zhang mi.zhang@forvia.com