Servicetechniker Digital Nord

Job Opportunity At Heidelberger Druckmaschinen Vertrieb Deutschland GmbH

Are you looking for a challenge? That's what we offer!

The service department of Heidelberger Druckmaschinen Vertrieb Deutschland GmbH ensures the business success of our customers with service services, service parts, and consumables in different phases of our products. A global network forms the basis for the digital strategy of HEIDELBERG with its customer proximity and professionalism.

HEIDELBERG offers various digital printing systems. These include toner and inkjet systems for sheet and roll, in the environment of commercial and label production. The systems are controlled via the Prinect workflow and must meet the demanding requirements of our customers in terms of quality, performance, and automation. We are looking for reinforcement of our service team in the field and in the office in Germany, with a focus on the northern region.

Your tasks:

• Inbetriebnehmen and training of digital printing systems on site at our customers. The focus topics are application, production, and workflow integration.
• Customer support of digital printing systems and workflow connection on site and remotely in close cooperation with colleagues from service, development, and sales.
• Your area of activity are our customers in Germany, with a focus on the northern region in the area of Lower Saxony, Schleswig-Holstein, Hamburg, and Mecklenburg-Vorpommern.
• Documenting and exchanging with colleagues from service and development.

Our requirements:

• Training as a media designer, print technician and/or relevant professional experience in a comparable position.
• Very good knowledge in the field of digital printing (toner and inkjet systems), printing workflow, and IT topics as well as experience in handling remote service tools and willingness to learn new processes.
• Quick understanding when learning new topics, team skills.
• Solution-oriented and structured working style, pronounced customer orientation, friendly demeanor, and good communication skills.
• Independent and goal-oriented work, ability to handle pressure, and flexibility.
• Motivation for further education.
• Languages: German, good knowledge of English.

Why work for HEIDELBERG?

HEIDELBERG is a company with a lively history – for over 175 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality.

We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey.

With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent.

Good to know

Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.