Service - Customer Service Assistant - Part Time

Customer Service Assistant

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key responsibilities include assisting in unloading merchandise from baskets, packaging groceries, and helping customers in transporting and unloading groceries to their vehicles. Additionally, you will assist customers in locating merchandise. For stocking and sanitation duties, you will gather baskets and pick up trash inside and outside the Store, maintain and stock bag areas, return products to proper locations, stock and stage bags, stock check stand supplies, distribute Buddy bucks to registers, replace anti-fatigue mats, do carts and parts basket relocation, and power-wash basket relocation for department setup. You will also perform red basket fill up/retrieval and clean, mop, dust, sweep, and vacuum check stand area, Return Center, and CCO area to maintain store cleanliness and safety. The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications and key requirements include work experience, knowledge/skills/abilities, and education. Ability to work in a fast-paced environment is required, as well as the ability to work with customers and stay attentive to their needs. Additionally, maintaining a high level of productivity and efficiency standards is required. Education requirements include completion of Company Orientation and Basics of Safety training upon hire.

Physical demands and working conditions include functioning in a fast-paced, retail environment, in detailed and precise tasks. You will work with customers, staying attentive to their needs. You will constantly reach at waist, grasp, frequently stand, walk, occasionally reach overhead, at shoulder, at knee, at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements. You will occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions. You must demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs). It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.