Patient Services Assistant

Patient Services Assistant

Join the team at Melbourne Private Hospital as a Patient Services Assistant! We're looking for experienced professionals to bring their skills to our team on a casual basis. If you enjoy caring for people and providing high levels of customer service, then this is the position for you!

Melbourne Private Hospital have provided a range of acute medical and surgical healthcare services to our community for over 20 years. We are a 122-bed private hospital co-located with the Royal Melbourne Hospital in the heart of Parkville, 1.7km from Melbourne CBD. Our hospital offers highly specialized services including neurosurgery, neurology, advanced coronary care, cardiothoracic, orthopaedic, and general surgery. These services are supported by a 10-bed intensive care unit, 4-bed acute coronary care unit and 6-bed neurosurgical high dependency unit.

As a Patient Services Assistant your responsibilities will include:

• Assist nurses or hospital staff in carrying out patient care duties i.e. Transport of patients, collecting equipment etc.
• Greet all patients/visitors/guests within the hospital with a friendly demeanour and answer enquiries
• Going above and beyond with caring for our patients
• Comply with site WHS policy, infection control standards and policy and procedures

Essential criteria:

• Authority to work in Australia
• Working with Children check (if relevant)
• Commitment to service excellence
• Strong time management and prioritisation skills
• Excellent communication and customer service abilities
• Keen attention to detail
• Work well independently and within a team
• Available for on-call shifts

Healthscope, where career means more! No matter where you are at in your career, at Healthscope you can choose your own adventure. We want to grow with you and have developed a range of innovative and diverse professional development opportunities and provide access to training over and above the basics.

Why Healthscope? Join us at Healthscope and step into a vibrant Community of Care where your impact is felt every day! Our dedicated team members are the heartbeat of our organization, making a real difference in the lives of patients and their families. As Australia's only national private hospital operator, our 42 sites are backed by a dynamic Support Office, empowering us to deliver outstanding care to the communities we serve.

At Healthscope, we take pride in collaborating with talented, passionate, and compassionate individuals to ensure every patient experiences the highest quality care during their stay. Join us and be part of something truly meaningful!