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Solutions Engineer
Guide customers through API integrations and ensure smooth onboarding experiences.
New York
Mid-Level
$130,000 - 150,000 USD / year
1 week ago
Healthie
Industry-leading EMR, Scheduling, and Client Engagement platform for modern healthcare delivery.
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✨ About The Role
- The Solutions Engineer will act as a trusted technical advisor, ensuring seamless adoption and integration of Healthie's platform for customers.
- The role involves participating in customer calls to provide technical expertise during both pre-sales and post-sales conversations.
- Responsibilities include guiding customers through solution design, API integrations, data migrations, and system configurations.
- The Solutions Engineer will troubleshoot technical issues and optimize product adoption while ensuring smooth integrations with third-party systems.
- Collaboration with Product, Engineering, and Support teams is essential to share customer feedback and improve the platform continuously.
- The position offers an opportunity to have a direct impact on customer success and contribute to the growth of Healthie.
- The role is full-time and hybrid, based in New York City, with a competitive salary range.
⚡ Requirements
- The ideal candidate has at least 4 years of experience as a full-stack developer, demonstrating technical proficiency in relevant technologies.
- A strong customer focus is essential, with a passion for helping clients navigate complex technical solutions.
- The candidate should possess a deep understanding of healthcare software, prioritizing privacy, security, and compliance in their work.
- Creative problem-solving skills are necessary to integrate Healthie's platform with various third-party tools and systems.
- Exceptional communication skills are required to convey complex technical concepts to non-technical stakeholders effectively.
- The candidate should be execution-oriented, with a proven track record of delivering results and overcoming obstacles.
- A mission-driven mindset is crucial, with a genuine passion for improving healthcare outcomes and patient experiences.
- The candidate should embody values of respect, reliability, and resilience, contributing to a collaborative and trustworthy work culture.
About Healthie
Industry-leading EMR, Scheduling, and Client Engagement platform for modern healthcare delivery.