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Parking Services Attendant

The Parking Services Attendant welcomes and assists guests upon arrival and departure. The attendant oversees the flow of traffic at the main entrance and garage entrance of the hospital. This position also maintains the parking garage and surface lots. The Parking Services Attendant proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; and models Eskenazi Health's values of Professionalism, Respect, Innovation, Development and Excellence.

Essential Functions and Responsibilities

• Provide a professional, welcoming, safe and secure arrival and departure for patients and visitors
• Assist guests with parking Kiosks
• Aid guests by opening doors and assisting in or out of wheelchairs and aiding with other DME
• Direct traffic in the parking areas to ensure a non-congested, safe, and smooth flow
• Answer guest's questions regarding local attractions, directions, or other available services
• Maintains the entrances by ensuring all trash, linin, and debris is removed
• Maintains the appropriate number of wheelchairs for the entrances making sure they are available for patients
• Exercises independent judgment in critical, emergency situations
• Assists patients with finding their vehicle if lost
• Aid with wayfinding and directions
• Staffs the parking office and assist new hires and specialty parking permits
• Assist supervisors with gate and intercom assessment and repair
• Maintains appropriate logs/records

Job Requirements

• High school diploma or equivalent
• Valid Indiana driver's license that meets Eskenazi Health driving standards preferred
• Completion of CPR certification within 1 months of employment
• EVOC certification within 6 months of hire as made available by IEMS

Knowledge, Skills & Abilities

• Excellent judgment and ability to prioritize and handle multiple requests calmly and effectively
• Basic English reading and writing skills; bilingual is desired but not required
• Knowledge of hospital layout and procedures; some knowledge of equipment handling
• Good reasoning ability
• Knowledge of hospital policies and procedures
• Promptness, empathy and genuine interest as perceived by patients, co-workers and staff
• Ability to assess patient needs
• Must be able to follow written/verbal instructions
• Flexible to changing work priorities/schedules