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HIM MPI COORDINATOR

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

The HIM MPI Coordinator is responsible for reducing and eliminating MPI duplicate records in multiple legacy systems. This position performs merges and unmerges, and provides follow-up information to registration staff and leaders to reduce errors and improve registration process.

Essential Functions and Responsibilities:

• Supports efforts to migrate to an enterprise-wide MPI, including clean-up of existing identified duplicate records
• Develops and maintains systems for identifying individuals with more than one medical record number or medical record numbers applied to more than one patient in multiple legacy systems
• Works daily in the EPIC system reports and queues that include but are not limited to: Identity Events Report and G3 Conversion Patient Errors queue
• Provides follow-up trend information on duplicates, changes, and trends to leadership
• Supports reduction and elimination of duplicate creations through coordination with local system leadership and suggested improved practices
• Helps to manage HIM support ticket system
• Monitors death updates in the system
• Develops and maintains communication systems and processes for notifying other departments of duplicates and surviving numbers to assure synchronization of indices throughout the organization
• Assists in developing and maintaining written MPI policies and procedures
• Monitors, accesses, and reports the accuracy and integrity of electronic and manual merging of duplicates
• Develops MPI-related training materials for HIM and non-HIM based staff that may have MPI back-up responsibilities
• Participates in departmental processes to educate the user community of the appropriate protocols to help select a medical record number should a duplicate exist
• Strictly adheres to the policies on Confidentiality of Patient Medical Records

Job Requirements:

• High school diploma or equivalent
• Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred

Knowledge, Skills & Abilities:

• Skills in effective planning and organization
• Strong analytic and healthcare-related electronic systems experience preferred
• In-depth knowledge of local, state and federal regulatory laws, Eskenazi Health policies and procedures, Indiana State Department of Health regulations and Joint Commission accreditation standards
• Working knowledge of document imaging processes, guidelines and protocols
• Familiarity with information systems used at Eskenazi Health including but not limited to: EPIC, Hyland OnBase, Datacap, G3, Cactus is preferred
• Proficient in all Microsoft Office suites of products
• Excellent oral and written communication skills; excellent customer service skills
• Excellent organizational skills
• Ability to proficiently use a Microsoft Windows workstation
• Ability to work as an effective team member and/or lead MPI-related projects
• Ability to define, analyze and measure root causes for data integrity issues
• Knowledge of mandated retention periods for medical records
• Knowledge of medical terminology