Director Operations Tertiary - Administration

Director Of Operations, Tertiary

The Director of Operations, Tertiary strategically leads and delivers the environment and staff to assist licensed practitioners to perform quality care in a timely, safe, efficient, and professional manner within Health First's level two trauma center, Holmes Regional Medical Center (HRMC). The Director of Operations, Tertiary's direct oversight may include but are not limited to: Diagnostic Radiology, Mammography, Ultrasound, Radiology Support, Nuclear Medicine, CT, MRI, Respiratory Therapy, EEG, Pulmonary Function and Volunteer Services. The Director of Operations, Tertiary provides on-site leadership and has in-direct operational accountability within matrixed areas including but not limited to: Clinical Engineering, Dietary, General Stores, Heart and Vascular Services, Housekeeping, Laboratory Services, Pharmacy, Plant Engineering (Plant Ops), Registration, Rehab Services, Safety and Security, and Transport.

Primary Accountabilities:

1. Acts under the direction of the Vice President of Clinical Operations keeping them informed on the progress and status of departmental objectives and action plans.
2. Plans, implements, and evaluates of goals and objectives for all departments of oversight, meeting regularly with management team to discuss the progress and status of departmental objectives and action plans.
3. Plans, and directs all technical aspects of departments of responsibility areas.
4. Provides oversight and evaluation of HRMC's programs and services, striving to be an industry leader.
5. Monitors and maintains existing equipment and contractual services as may be required; recommending action on equipment modification, new equipment and essential construction within the departments
6. Supports the planning for all new departmental facilities, including equipment and personnel needs.
7. Verifies assigned departments are prepared and maintain documentation to pass regulatory inspections, including The Joint Commission (TJC), Agency for Healthcare Administration (AHCA), Adjusted Community Rating (ACR), Intersocietal Accreditation Commission (IAC), Mammography Quality Standards Act (MQSA), Health and Retirement Study (HRS), etc.
8. Participates in facility contract management through review and escalation for revision, renewal or termination.
9. Represents hospital as appropriate in its relationships with customers, providers, suppliers, competitors, government agencies, professional societies and similar groups.
10. Coordinates departmental purchasing and oversees stock level, storage and utilization, with an understanding of patient care needs, projected patient census and changes in healthcare technology.
11. Contributes and supports the advancement of HRMC's strategic plan, project and capital management initiatives, providing direction in all areas of oversight to ensure continued growth, increase revenues and operating income consistent with goal for the fiscal year.

Leadership Accountabilities:

1. Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First and inspire the team to achieve that vision.
2. Provide leadership, motivation, coaching, feedback and support to foster and strengthen growth and development of an effective, high performing team.
3. Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment.
4. Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team's and organization's goals.
5. Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates.
6. Display strong strategic and financial acumen in areas of responsibility in alignment with the organization's strategic objectives.

Work Experience:

Minimum Qualifications:

• Education: Master's degree in Business or Healthcare Administration (MBA/MHA) or a relevant field.
• Work Experience: Five (5) years of progressive leadership experience.
• Licensure: None
• Certification: None
• Skills/Knowledge/Abilities:

1. Skills and proficiency in MS Office Suite applications with excellent oral and written communication and presentation skills.
2. Excellent interpersonal skills to effectively interact with all levels of associates and executive leadership.
3. Demonstrated leadership skills with ability to continually assess and prioritize accordingly.
4. Excellent organizational skills with ability to adapt to and implement change.
5. Flexibility and availability to work long and varied hours.
6. Critical thinking and decision-making skills with ability to interpret data.
7. Ability to respond appropriately in stressful and emergent situations.

Preffered Qualifications:

• Work Experience: Five (5) years of leading and managing a hospital service or multiple departments within a tertiary hospital environment.
• Licensure/Certification: One of the following is preferred:

1. Fellow of the American College of Healthcare Executives (FACHE).
2. Registered Radiology Technologist (Registered by ARRT) (any modality/discipline) in the State of Florida.
3. Registered by the American Registry of Radiologic Technologists (ARRT) or by the Nuclear Medicine Technology Certification Board (NMTCB).
4. Registered Sonographer (Registered by ARDMS, ARRT or CCI) and FL State License.
5. BS in Respiratory Therapy (Registered through NBRC) and FL State License.
6. Registered Nurse (RN) with cardiovascular experience and FL State License.
7. Florida State Licensed General Radiographer and/or other Imaging Technologist or Respiratory Therapist (if applicable).

Physical Requirements:

• Majority of time involves sitting or standing; occasional walking, bending, and stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits:

About Health First:

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule: Full-Time

Shift Times: 800am_500pm

Paygrade: EDR