Clinical Transporter - Clinical Transport Services

Clinical Transporter

To be fully engaged in modeling the Health First I-CARE Values and providing safe and efficient transportation of patients and equipment within the hospitals. The Clinical Transporter is also responsible for providing superior quality, competitive value and outstanding service through transports of patients in a timely and safe manner, working as a team member to achieve goals and objectives of the department.

Primary responsibilities include:

• Facilitating the safe, efficient, and expedited movement of patients from area to area via stretchers, wheelchairs, beds, and cribs and expedited movement of patient related items such as belongings, paperwork, labs, and equipment.
• Assisting in the safe transfers of customers (such as: from bed to stretcher or wheelchair). Providing courteous, professional service by always introducing self to patient and explaining mode of transport, wheelchair vs stretcher.
• Accurately recording the transport and reporting the necessary information by correctly using the Teletracking.
• Appropriately utilizing PPE, and following HIPPA, OSHA, and Health First's Policies and Procedures.
• Actively participating in outstanding customer service and accepting responsibility in maintaining relationships that are equally respectful to all.
• Safely operating both stretcher and wheelchair. Reporting any issues to Manager. Removing broken or defective equipment immediately.
• Applying Tele Pak Monitor on patient when required, following process for ensuring patient rhythm is visible and verifying with monitor tech.
• Consistently practicing appropriate hand washing before and after each patient encounter.
• Receiving and confirming proper discharge paperwork and handoff communication with RN prior to leaving origin and ensuring at destination proper handoff is completed per policy.
• Cleaning stretcher and wheelchair after each patient transport with hospital approved germicidal product.
• Per Diem associates float to different hospital facilities per guidelines.
• Following proper Morgue processes to ensure a safe transfer of patient.

Work Experience: Minimum Qualifications:

• Education: High school diploma or equivalent.
• Work Experience: Customer Service, preferred.
• Licensure/Certification: Must hold current American Heart Association BLS healthcare provider completion card and maintain annually with no interruption.

Knowledge/Skills/Abilities:

• Excellent Customer Service skills and communication.
• Ability to work independently and with limited supervision.
• Ability to work effectively in a stressful, fast paced environment.
• Flexibility to adapt to changing priorities with calm and effective response.

Physical Requirements:

• Must be able to stand and walk for up to 10 hours per shift, up to 12 hours during disaster response.
• Must be able lift up to forty (40) pounds unassisted.
• Must be able to transport patients using stretcher, wheelchair, and other conveyances.
• Must be capable of pushing or pulling weight up to 250 pounds for 75% of a 10 hour shift.

Competency Assessment/Skills Checklist: Associates must complete within three months of hire and annually.

About Health First:

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.