NC Resources Business Group Professional Services Lead

NC Resources Business Group Professional Services Lead

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

We believe electricity powers modern life. As part of our Power sector, you'll help shape how electricity is generated, transmitted and delivered as global energy demands grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a century. You'll work side-by-side with these experts and contribute to reliable, resilient and sustainable power systems, helping communities thrive and industries expand. This isn't just a job, it's a chance to drive infrastructure forward, power innovation and leave your mark on our energy future.

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

Our Professional Services Organization is an area of our company responsible for developing technical resources, training staff, integrating technology and driving a culture of quality. These practices improve our competitiveness and fuel our growth.

As the NC RBG Professional Services Leader (PSL), you will work alongside the NC RBG Manager (RBGM) and NC RBG Business Class Leads (BCLs) and Business Class Managers to provide technical oversight and staffing assignments for RBG projects across the North Carolina area. You will coordinate with Market Sector Leadership and the RBG Professional Services Director, to implement the Business Group's technical and quality initiatives within the RBG.

As NC RBG PSL, you will lead the project delivery staff as well as lead technical development of the professional practices defined for the area including programs for career development, recognition, and retention of staff. You will also support recruiting efforts to attract talent. In addition to your primary responsibilities as summarized below, the PSL will be responsible for collaborating on technical delivery and business development for cross-business group opportunities within the area.

In the role of NC Resources Business Group Professional Services Lead, we'll count on you to:

• Be responsible for the Area Business Group Manager to develop, coordinate, monitor and improve technical competencies of area staff and products to meet client needs and market drivers.
• Champion and lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement, including driving implementation of Area BG Corrective Actions from Quality and Corporate Audits.
• Monitor and/or participate in major project QC Review activities including assignment of experienced and qualified reviewers.
• Partner with and support Area Business Group Manager for all aspects of annual budgeting.
• Manage and monitor Area Business Group overhead budget and approvals of minor expenditures.
• Review and approval of standard proposals and pursuits, including delegated MOA authority.
• Champion and lead continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.
• Lead non-critical project reviews, including delegated MOA authority.
• Support project teams with management of claims and losses.
• Workshare monitoring, communications, and troubleshooting.
• Consolidate, process, and support Area Business Group participation in professional societies and technical and industry conferences.
• Work with BGM and AM to streamline and coordinate business processes consistent with Area, corporate policy and MOA.
• Collaborate with Area operations, market sectors, business classes, and delivery leaders.
• Participate in Area Business Group strategic planning and plan implementation.
• Support Area Business Group activities related to recruiting, hiring, onboarding, and retaining key staff.
• Perform other duties as needed.

Preferred Qualifications

• A minimum of 15 years' experience.
• Excellent communication, leadership and organizational skills.
• Knowledge of the local market.
• Knowledge of HDR business process
• Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
• Ability to work cooperatively with area manager, business group managers, and business development lead, as well as regional business group directors and national business group leaders and professional services director.

Required Qualifications

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• A minimum of 10 years' experience.
• Maintains a professional or engineering registration and has related technical experience.
• Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values.
• Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
• Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers.
• An attitude and commitment to being an active participant of our employee-owned culture is a must.

What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location: United States-North Carolina-Charlotte

Industry: Power

Schedule: Full-time

Employee Status: Regular

Job Posting: Nov 20, 2025