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Inside Sales Representative / Home Care Advisor

Own the end-to-end inside sales process from inbound inquiry to Living Room Visit
Merrillville, Indiana, United States
Mid-Level
$40,000 – 50,000 USD / year
14 hours agoBe an early applicant
HCAOA

HCAOA

Advocates for home care providers through education, resources, and policy engagement to improve in-home support for seniors and people with disabilities.

Inside Sales Representative (Home Care Advisor)

Are you a driven, empathetic sales professional who thrives in a fast-paced environment and wants to make a meaningful impact? We're a family-owned home care company with a long track record of excellence—including 9 consecutive Caring.com Super Star Awards—and we're looking for an Inside Sales Representative (Home Care Advisor) to be the first point of contact for families seeking care. This is a high-impact role where your responsiveness, communication skills, and persistence directly help families get the care they need.

Why Join Us?

  • Family-owned company with strong values and leadership experience as caregivers
  • 9x Caring.com Super Star Award winner
  • Clinical support with a nurse on staff guiding care and training
  • Mission-driven culture: we care for clients like family
  • Clear growth paths into outside sales, operations, or care coordination

What You'll Do:

  • Respond to inbound inquiries quickly (goal: within 1 hour during business hours)
  • Conduct discovery calls to understand needs, urgency, and fit
  • Convert leads into scheduled in-home consultations (Living Room Visits)
  • Manage a high-volume pipeline (200–300 active leads/month) in Zoho CRM
  • Execute consistent follow-up via phone, text, and email
  • Maintain detailed notes and next steps for every lead
  • Support outside sales reps and broader sales efforts as needed
  • Ensure smooth handoff to care and operations teams

Compensation: $40,000.00 - $50,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Right at Home's mission is simple...to improve the quality of life for those we serve. Our caregivers and care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.

At Right at Home, YOU will help improve the quality of life for those we serve. If you are:

  • compassionate
  • empathetic
  • reliable
  • determined and are focused on others...than you have found the "Right Home"

We look forward to working with you and will continuously strive to fulfill our promises!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

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Inside Sales Representative / Home Care Advisor
Merrillville, Indiana, United States
$40,000 – 50,000 USD / year
Sales
About HCAOA
Advocates for home care providers through education, resources, and policy engagement to improve in-home support for seniors and people with disabilities.