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Americas HR Shared Services Manager - Remote Eligible

Lead regional HR operations to optimize employee experience and HR system efficiency
Tres Ríos, Costa Rica
Senior
yesterday
H.B. Fuller

H.B. Fuller

A global manufacturer specializing in adhesives, sealants, and other chemical products for various industrial and consumer applications.

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Americas HR Shared Services Manager

As the largest pureplay adhesives company in the world, H.B. Fuller's innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.

Primary Responsibilities

• Lead and manage a team of 3–4 HR Operations Specialists, providing mentorship and performance feedback

• Oversee development and execution of regional HRSS programs and processes

• Serve as a subject matter expert in Workday, ensuring optimal use of the platform for HR operations and reporting

• Monitor industry trends to maintain competitive HR strategies

• Drive innovation and continuous improvement in HR operations, with a focus on system enhancements

• Collaborate with HRBPs and COEs to identify HR priorities and solutions

• Partner with corporate functions to enhance employee experience

• Provide data-driven insights and recommendations to HRBPs and managers using Workday analytics

• Act as a consultant on HR-related topics for employees and leaders

• Analyze HR metrics to inform decision-making and improve service delivery

• Ensure compliance with legal, regulatory, and company HR policies

• Lead strategic HR operations projects focused on process re-engineering and technology optimization

Minimum Requirements

• Bachelor's degree in Human Resources, Business, or related field

• 5+ years of experience in HR, including leadership within an HR service center

• Advanced proficiency in Workday, including reporting, business processes, and configuration

• Strong knowledge of HR operations and compliance

• Experience managing cross-functional HR projects

• Fluency in English, Spanish, and Portuguese

Preferred Requirements

• Master's degree in Human Resources or related field

• Expertise in project management methodology

• Experience with data analytics in HR decision-making

• Strong stakeholder management and communication skills

• Proven ability to drive operational efficiency and innovation

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Americas HR Shared Services Manager - Remote Eligible
Tres Ríos, Costa Rica
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About H.B. Fuller
A global manufacturer specializing in adhesives, sealants, and other chemical products for various industrial and consumer applications.