Solutions Architect (presales) - Remote Eligible

Solutions Architect (Presales)

Solution Architects are responsible for guiding customers to develop fast, reliable and scalable applications that take advantage of Hazelcast's unified real-time data platform, incorporating our real-time stream processing engine, operationalized machine learning models and high-speed data store. Our mission is to make customers successful on their use cases with Hazelcast, creating long-term value and impactful returns on investment. As the main point of contact during the pre-sales process, you will provide expert guidance, technical assistance and strategic counsel throughout their journey to becoming a customer. You will additionally work with them throughout their journey, partnering cross-functionally with Sales, Services, Product Management, Customer Support and Engineering, to ensure a clear path to ever-greater value realization and customer satisfaction.

What You'll Do

• Collaborate with the customers' architects, developers and executives to establish and grow high-value use cases, focusing on business and technical requirements
• Advise customers on architectures, design patterns, strategies and best practices
• Work with sellers to plan your accounts, learn your customers' needs through discovery and workshops, and demonstrate value through product presentations and proofs of concept
• Up-level technical concepts, design patterns and use cases into business benefits for our customers' decision-makers and executives
• Grow our capabilities by authoring new content, including demos, whitepapers, best-practices guides, presentations, reference architectures, helpful videos and how-tos
• Work cross-functionally with our Product Management and Marketing teams to help refine, and present, our strategy and messaging

What You Have

• B2B pre-sales experience with databases, data streaming or stream-processing solutions
• Strong credentials as a solution architect, which builds credibility with prospects
• Experience coding Java (or similar languages such as C# or C++); and Helm and Kubernetes skills
• Experience with clustered architectures, or stream processing and event-driven architectures
• Curious, coachable, independent, resourceful and goal-driven
• Strong and empathetic listener who uses their discovery skills to fully understand your customer's needs, and identify potential use cases of value
• Guide the customer with a strong point of view, challenging ideas that are not in their interest

About Hazelcast

The world's largest leading companies trust Hazelcast and its unified real-time data platform to take instant action on streaming data. With a stream processing engine and fast data store integrated into a single solution, businesses can simplify real-time architectures for next-gen applications and AI/ML departments to drive new revenue, mitigate risk, and operate efficiently - at a low TCO. We welcome people from all backgrounds, ethnicities, races, religions, gender, sexual identities, abilities, and personal circumstances, in a spirit of inclusivity and belonging. We are proud to be an equal opportunities employer, and believe we see strength in diversity. If you are motivated by the prospect of a career with a forward-thinking tech company, we'd love to hear from you.