Assistant Manager - Sales

Assistant Manager - Sales (FedEx)

Total Transport Solutions Maldives Private Limited, a partnership of Hayleys Advantis Limited, is one of the largest transportation and logistics service providers, a pioneer in providing end-to-end logistics solutions, representing the world's foremost shipping lines, airlines, freight forwarders, and the largest air express transportation company in the Maldives. Today TTS controls a truly international network offering and is fast becoming the undisputed leader in the areas of integrated logistics, freight management, marine services, and other related services. Following opening in our air express sector.

Key Responsibilities

• Prepare the annual business plan through market research, competitor analysis, and evaluation of existing throughput volumes to provide clear direction for achieving budget targets.
• Achieve monthly sales revenue contribution targets in line with the Business Plan.
• File Target Pricing with the principal to obtain required discounts based on customer profiles.
• Build strong commercial relationships with agents, principals, and customers by conducting visits, sharing information, and generating sales leads to maximizing revenue.
• Ensure timely and accurate principal reporting in compliance with guidelines, while identifying competitor developments through market research to support informed business decisions.
• Adhere to company standards for customer relationships by regularly evaluating KPIs to ensure 100% customer satisfaction and retention.
• Ensure collection of debtors within agreed recovery periods by adhering to company credit policies, maintaining smooth customer operations, and positive cash flow.
• Capitalize on volumes and products under the express division to meet monthly KPIs and generate incremental business.
• Expand market coverage in the B2B, SMME, and B2C segments by actively promoting services and enhancing reach through facts and direct face-to-face sales calls.
• Allocate adequate resources and provide customers with the necessary information to build awareness, ensuring the maintenance of productivity and efficiency.

Qualifications & Experience

• Degree or equivalent in Shipping & Logistics or related discipline.
• Minimum 3 years of experience at executive level and over 5 years in courier operations and sales.
• Strong knowledge of Air Express, Shipping Liner, Airline, Consolidation, and Freight Forwarding businesses.
• Excellent communication and presentation skills.
• Sound leadership qualities with demonstrable interpersonal skills.