Supervisor, Health Services

Clinical Health Services

At CVS Health, we are building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary: Designs and implements Clinical Health medical services, leveraging industry-proven procedures and best practices. Assists with clinical Health Service programs, procedures, and services. Coordinates the completion of assignments and processes for medical claims analysts. Advises on financial management activities, such as budget planning, by monitoring expenditures and optimizing resource allocation. Analyzes existing workflows and processes to identify opportunities for improvement in areas such as patient flow, resource utilization, and quality of care. Ensures compliance with healthcare regulations, policies, and procedures, including those related to patient privacy such as Health Insurance Portability and Accountability Act (HIPAA). Administers performance reviews and constructive feedback to team leads and addresses any team performance issues. Establishes open communication channels that enable cross-functional collaboration and facilitate the coordination of patient care across departments. Serves as a liaison between various stakeholders, including healthcare providers, administrators, patients, and external organizations. Assists manager with ensuring delivery of exceptional services and supporting employee engagement, motivation, and team development. Hires, trains, and evaluates staff members, ensuring adequate staffing levels and appropriate skill sets for smooth departmental operations.

Required Qualifications: Prior relevant work experience 3-5 years. Working knowledge of collaboration and teamwork. Working knowledge of execution and delivery (planning, delivering, and supporting) skills. Working knowledge of business intelligence. Working knowledge of problem solving and decision making skills. Education: Post secondary/high school education or specialized training, i.e., technical/vocational programs.

Anticipated Weekly Hours: 40. Time Type: Full time. Pay Range: The typical pay range for this role is: $43,888.00 - $102,081.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.