Sales And Clients Relations Manager

Sales And Client Relations Manager

Grow Your Career with the IFSH Lead Growth, Build Partnerships, and Strengthen Client Relationships with Hawaii's Premier Facility Services Company

About Integrated Facility Services Hawai'i (IFSH)

Integrated Facility Services Hawaii (IFSH) is a locally owned, full-service facility management company providing janitorial, landscaping, maintenance, and site operations throughout the islands. Recognized in 2025 as one of Hawaii's Best Workplaces, we combine innovation with the aloha spirit to deliver reliable, high-quality services. Our culture prioritizes teamwork, employee development, and professional success, giving team members the tools to thrive and grow.

Position Overview

Job Title: Sales and Client Relations Manager

Employment Type: Full-Time

Location: Honolulu, HI

Salary: $75,000 - $90,000 annually (depending on experience)

We are seeking an experienced, results-driven professional to manage client relationships and drive business growth. This role focuses on nurturing long-term partnerships, identifying expansion opportunities, and ensuring exceptional client satisfaction.

Why You'll Love Working at IFSH

Competitive base salary with performance-based bonuses

Health, dental, and vision insurance

Paid holidays and birthday leave

401(k) plan with employer contributions

Complimentary cancer insurance

Employee referral incentives

Ongoing professional development and leadership training

Collaborative, team-oriented work culture rooted in aloha

Key Responsibilities

Business Development

Identify, qualify, and pursue new business opportunities through networking, outreach, and referrals

Create and implement strategic sales plans to support company growth

Represent IFSH at client meetings, industry events, and community engagements

Prepare proposals, quotes, and client presentations

Collaborate with operations teams to ensure seamless onboarding and service delivery for new accounts

Track leads, sales activity, and performance metrics using CRM tools

Client Relations

Act as the primary point of contact for assigned clients

Build and maintain strong relationships with property managers, vendors, and decision-makers

Identify opportunities for service upgrades, contract renewals, and business expansion

Ensure client expectations are consistently met or exceeded

Marketing and Market Insights

Support marketing campaigns and client communication initiatives

Assist with presentations, promotional materials, and branding efforts

Monitor market trends, competitor activities, and customer needs

Provide insights and recommendations to leadership on growth strategies

Qualifications

3-5 years of experience in sales, account management, or business development (facility services or related industries preferred)

Proven ability to cultivate and maintain strong client relationships

Excellent communication, negotiation, and presentation skills

Highly organized, proactive, and results-oriented with a collaborative approach

Experience in B2B or consultative sales preferred

Proficiency in CRM software and Microsoft Office Suite

Employee Benefits

Free basic medical coverage (employee-only) for new hires

Optional health, dental, and vision insurance

Paid holidays, PTO, and birthday leave

401(k) plan with employer contributions

Complimentary cancer insurance

Employee referral bonuses

Professional growth and leadership development opportunities

Inclusive, supportive team environment

Diversity and Inclusion

IFSH is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds including women, minorities, veterans, individuals with disabilities, and those pursuin new career paths to join our ?ohana.

How to Apply

Website: www.ifshi.com

Phone: (808) 892-9297

Email: admin@ifshi.com

Be part of the IFSH ?ohanahelp drive business growth, strengthen client partnerships, and contribute to Hawai?i's thriving communities!