Managed Services - Integrated Risk Management (archer) - Senior Analyst

Integrated Risk Management (IRM) Managed Services Center Senior Analyst (Senior)

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The risk landscape is continuously changing due to market volatility, geopolitical crises, wide-spread economic changes, regulatory reforms and cyber threats. As a result, organizations look to us to transform their approach to risk to turn it in a means to not only protect the enterprise but create value.

The Opportunity

Clients retain IRM Managed Services to assist them with transforming their risk functions and providing operational support for technology solutions to provide the executive leadership with valuable insight for decision making. As an IRM professional you will belong to a globally connected team of specialists delivering services from our Dallas Service Center.

Your Key Responsibilities

As a member of our IRM service center, you will be part of a specialized team supporting the delivery of risk and technology solutions on Governance, Risk, and Compliance (GRC) platforms such as Archer Technologies and Service Now.

Skills and Attributes for Success

Responsible for managing IRM service center delivery around GRC offerings Support ongoing maintenance and enhancement requirements for our clients Supervising daily activities of 8-12 service center Tier 1 or 2 Analysts Managing project/engagement budgets for IRM service center capabilities Support development of policies and procedures to guide IRM service center activities Assist IRM service center manager with project planning and identification of opportunities to improve delivery of services Communicate issues and seek support in a timely manner to eliminate roadblocks and drive collaboration, speed, innovation, and excellence Maintain a professional communicative relationship with IRM engagement team utilizing IRM service center support Provide timely, comprehensive, and accurate information in both written and verbal communications

To Qualify for the Role, You Must Have

2+ years of relative development experience as a System Administrator Archer Certified Administrator – Specialist or Archer Certified Administrator – Expert (formerly Archer Certified Professional) Experience with data feeds, APIs, and other integrations Proficiency with Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint, etc.) Possess working knowledge of and prior experience applying risk management fundamentals Excellent written and oral communication skills Proven leadership skills Past experience managing and prioritizing multiple projects / work streams Ability to think critically and problem solve A team-focused mentality with the proven ability to work effectively with diverse stakeholders Proactive attitude, seeking for improvement opportunities which can positively impact the business An ability to work under pressure while maintaining a professional image and approach Decision-making capabilities, with an ability to weigh the pros and cons of potential actions and identify the most appropriate one

Ideally, You'd Also Have

Associate or Bachelor's degree in Computer Science, Information Systems, Business, or other related area of study preferred Prior military experience preferred Ability to obtain and maintain a Secret-level clearance or higher Past experience mentoring and developing personnel ServiceNow Certifications: Certified System Administrator (CSA) Proficiency with scripting and data integration within the ServiceNow platform 2+ years of supervisory experience

What We Look For

EY IRM professionals possess diverse industry knowledge, along with unique technical expertise and specialized skills. We will support you with career-long training and coaching to develop your skills. EY is a global leading service provider in this space, you will work with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

What Working at EY Offers

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

About EY

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.