ES Systems Sr. Engineer - Remote

ES Systems Sr. Engineer

The purpose of this position is to provide customers with support based on the customer's technical problems related to their building systems as well as providing on-site and remote technical support to installers and subcontractors. This position is also responsible for creating control databases and setting up control systems based on project specifications or sales proposals. Performs field startup and system commissioning tasks as well as remote installation of software and control programs.

Essential Duties and Responsibilities:

• Creates programming logic using flow diagrams, sequences of operation, panel layouts, termination details, and project specifications or sales proposal.
• Performs programming of control applications using various software tools to support operator work stations, DDC field panels, and third-party integration devices connected through multiple communications protocols.
• Performs job-site system checkout, commissioning, and testing of control applications to verify proper operation according to project specifications, sales proposal, and design documentation.
• Develops system graphic displays, according to project specifications or sales proposal.
• Provides on-site and remote technical support to installers and customers.
• Part of an on-call rotation for after-hour's response to customer's.
• Performs system analysis and diagnostics. Isolate and troubleshoot problems, take corrective action if possible.
• Answers customer's calls by telephone and/or email to determine the nature of the problem and responds to each situation by assessing customer's needs and provide clear and accurate responses to the customer.
• Articulates resolution to a customer's problem clearly both in verbal and written communication.
• Documents problem resolution and report findings back to Account Executive/Project Manager for customer follow-up.
• If required, re-create customer problem in-house for the purpose of testing solutions.
• Responsible for keeping the customer and management advised of any outstanding and reoccurring problems with products, services, or customers.
• Advises the Sales/Solutions team of new opportunities to sell additional products or services.
• Other duties may be assigned.

Supervisory Responsibilities:

• No formal supervisory responsibilities in this position.
• Provides informal assistance such as technical guidance, and/or training to coworkers.
• May coordinate and assign tasks to co-workers within a work unit and/or project.
• Provides mentoring and training to Systems Engineer's.

Qualifications:

• Associate Degree in HVAC, Electrical, or Mechanical or completes apprenticeship.
• Five years of related industry experience.
• Bachelor’s degree preferred.
• Previous field bus and network experience preferred.

Certificates and/or Licenses:

• A valid driver’s license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted).

Communication Skills:

• Ability to comprehend, analyze, and interpret various types of business documents as a basis for development and delivery of training materials.
• Ability to create and present training reports, manuals, instructions, and presentations in a pre-designed style and format.
• Ability to effectively respond to sensitive issues and complex training inquiries or complaints from clients, co-workers, supervisor, and/or management.
• Ability to create and present effective presentations on processes, procedures, technology, and soft skill topics to all internal departments, large group of employees, clients, and/or management.
• Able to prepare accurate paperwork. Regularly communicates customer suggested improvements to the various communications and interactions with the company.

Financial Knowledge:

• Requires knowledge of financial terms and principles.
• Ability to calculate intermediate figures such as percentages, discounts, and/or commissions.
• Conducts basic financial analysis.

Reasoning Ability:

• Ability to comprehend, analyze, and interpret documents.
• Ability to solve problems involving several options in situations.
• Requires intermediate analytical and quantitative skills.

Other Skills and/or Abilities:

• Experience with control and HVAC systems and their terminology.
• Must possess a thorough knowledge of the use, setup, and operation of Windows-based computers and desktop applications such as MS-Word and MS-Excel.
• Must be flexible with schedule, including working some nights and holidays when requested.
• Must be willing to travel up to 50% including some overnights.

Scope of Responsibility:

• Decisions made with understanding of procedures and company policies to achieve set results and deadlines.
• Responsible for setting own project deadlines.
• Errors in judgment may cause short-term impact to co-workers and supervisor.

Compensation:

• CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $85,000 annually and the maximum salary for the position is $87,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates may also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

Application Window:

• The application window is anticipated to close on August 16, 2025 and may be extended as needed.

Equal Employment Opportunity:

• CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

• CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS:

• CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.