Counter Sales Representative

Counter Sales Representative

Rexel USA is recognized as a Great Place to Work! Rexel USA is a leading distributor of electrical supplies, services, and solutions. A career with us offers professional growth, career advancement, unlimited opportunities to learn and enjoy the work we do. If you're passionate about problem-solving and relationship building, join our team and unlock a world of digital tools, customer integration services, and top-tier products to exceed customer expectations. Benefit from our strong partnerships with leading suppliers to secure and retain new customers. The position of Counter Sales Representative will be based out of our Hilo, HI location.

Summary

The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.

What You'll Do

Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns. Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships. Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized. Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries. Stay informed and educated on product knowledge. Assist inside sales as needed. Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer. Perform other duties as assigned.

What You'll Need

High School Diploma or GED. 2+ years of customer service, sales, or electrical distribution experience preferred. Previous branch experience preferred. Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred. Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred. Familiarity with automated order entry systems & PCs running Windows-based software preferred. Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups. Strong written and verbal communication skills. Good team player. Strong organizational skills. Ability to work efficiently and meet tight deadlines. Ability to type on a computer keyboard. Great attitude. Desire to improve electrical product knowledge.

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Environment Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally – up to 20% Exposed to electrical hazards; risk of electrical shock Occasionally – up to 20% Handles or works with potentially dangerous equipment Occasionally – up to 20% Travels to offsite locations Occasionally – up to 20% Physical Demands Sit: Must be able to remain in a stationary position Frequently – 21% to 50% Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery Constantly – at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position ones self to maintain computers in the lab/under desks/ in server closet Occasionally – up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally – up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51% Weight and Force Up to 10 pounds Constantly – at least 51% Up to 25 pounds Frequently – 21% to 50% Up to 50 pounds Occasionally – up to 20% "Rexel USA is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."

For the state of Hawaii only, the pay range is $20.00 to $24.50, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Platt Branch Pool Bonus Plan Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities – We like to promote from within