Senior Account Manager

Havas Ortega Account Manager

Responsible for the day-to-day management of assigned account(s). Manages/coordinates client projects from planning to completion. May serve as the daily contact between the agency and the client. Effectively executes strategies, problem-solves, and develops solid business relationships. Provides client service support.

1. Leads the agency's ideas presentation, ensuring the ideas remain faithful to the brief and that it is kept within the time frame and budget.

2. Establish strong relationships with clients. Manages all customer retention activities, takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information.

3. Develop and implement strategic plans to manage and grow accounts.

4. Develop and maintain excellent knowledge and understanding of Havas business, offerings, competitors, and industry.

5. Retaining clients and build strong, trusting relationships.

6. Prepare and design the brief; and leads professional and persuasive output for all agency presentations. Acts as a key resource in presentation of agency work, both to new business prospects and to existing clients.

7. Schedule and manage internal meetings, to include team briefings, re-group and coordination meetings.

8. Provide able support with immediate head in handling all the accounts assigned.

9. Oversee fiscal management of assigned accounts, to include cost estimate preparation and internal and client approvals, assist finance group in following payments and other fiscal matters, in a timely and orderly manner.

10. Orchestrate well-planned execution of assigned projects, working with various support groups to deliver successful campaigns, events, and the like.

11. Ensure individual and team KPIs are met, closely monitoring these and working with the team to finalize strategies and execution.

12. To efficiently manage your workload and accurately record your time using the company timesheet system.

13. Do special projects for Havas as may be assigned from time to time.

Contract Type: Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.