Operations - & Back - office Manager (m/w/d)

Job Title

Hauptstadt Möblerei is a growing furniture company with a showroom, online store, and its own workshop. We work with various teams such as workshop, warehouse, photography, logistics, and sales.

We are looking for a person who can structure the operational daily routine, solve problems, and create clear processes so that the management can focus on growth, systems, and strategy.

If you like to take responsibility, make decisions, and see things through to the end, this is the right place for you.

Responsibilities

Receive operational problems from all departments (digital reporting structure)

• Document processes in a Google Sheet
• Prioritize, analyze, and propose solutions
• Define responsibilities and deadlines
• Follow up on tasks independently until they are closed
• Lead weekly department meetings (without management)
• Create process and standard improvements
• Systematically reduce recurring errors
• Weekly management update for management (only A-priorities)

Goal of the role: 80–90% of all operational problems are solved without management.

Qualification

Experience in organization, coordination, project management, logistics, or back-office is an advantage

• Structured and independent working style
• Solution-oriented thinking (not administrative)
• Persuasiveness and clear communication
• Ability to mediate conflicts in a factual manner
• Strong in prioritization, delegation, and documentation
• Ownership mentality: not "assisting", but leading and closing

Benefits

Direct collaboration with the management

• Meaningful and central key role in the company
• Independent design of processes, standards, and procedures
• Real sense of responsibility instead of pure assistance
• Long-term development opportunities
• Quiet working environment without physical strain
• High impact level: you determine how a growing company functions
• Market-standard pay: 3,200 – 3,800 € gross, depending on experience

We are not looking for someone who just manages tasks or waits for instructions.

We are looking for someone who clarifies problems, makes decisions, completes tasks, and reduces everyday stress.

By doing this, you create structures that allow the company to grow sustainably.

If you see yourself in this, we look forward to your application.

Please no classic cover letter – simply answer these three questions:

1⃣ What problem have you solved in a company and how did you proceed?

2⃣ How do you deal with uncooperative team members?

3⃣ Why are you good at prioritizing and completing?

Job ID 15403503