Assistant Manager Operations / Full - time Employment / Coral Gables

Assistant Manager Operations / Full-time Employment / Coral Gables

Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform. Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy & Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care. We strive to provide the best treatment possible through individualized care for patients' needs.

Position Overview

We are seeking a dedicated and proactive Assistant Manager Operations to join our Operations team. This individual will play a key role in supporting the planning, coordination, and execution of day-to-day operations across multiple departments. The position involves assisting in team management, streamlining operational workflows, and ensuring adherence to company policies and regulatory requirements. Additionally, the Assistant Manager will contribute to ongoing performance improvement initiatives and promote effective cross-functional collaboration with departments such as Human Resources, System Admin & IT, Office Management and other departments as well.

Qualifications

• Minimum 5 years of experience in the healthcare operations domain, including at least 3 years as a managerial role, with a proven track record of driving successful strategies.
• Candidate must have a master's degree.
• Familiarity with healthcare operations, compliance standards, and productivity metrics.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Leadership experience with the ability to motivate and inspire a team to achieve goals.

Responsibilities

• Planning, developing, and overseeing Company's operations and team functions.
• Conduct internal meetings engaging in leading a solutions-oriented approach to improve transition of care, co-ordination, and healthcare delivery system, and guide providers as it relates to timely reports, authorizations, and requirements.
• Manage staffing, productivity, and inventory to ensure adherence to KPIs and regulatory standards.
• Improve coordination and efficiency in the healthcare delivery system through collaborative strategies.
• Work with the Operations Manager and Director of Operations to ensure appropriate and timely use of Utilization Management guidelines.

Compensation Package

• Excellent base compensation
• Quarterly performance bonus

Benefits

• Health, vision, dental insurance
• Retirement Benefit: 401K Plan (Retirement): We will match your own 401K plan contribution to Up to 4% match of your annual compensation
• Paid Time Off
• Paid Holidays
• CME related expense reimbursement
• Group malpractice insurance

Work Schedule

• Four 10hr shifts per week (Monday – Thursday)
• Offices open Monday-Thursday

E-Verify Statement:

HUPC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

Drug-free policy:

Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-employment drug screening and random drug testing for current employees. Violations of this policy will lead to disciplinary action, including termination of employment. By applying for a job with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy.