Software Engineer - Devops SRE

HARMAN's Engineers And Designers Are Creative, Purposeful And Agile

As part of this team, you'll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

A Career At HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.

About The Role

We're seeking an experienced Site Reliability Engineer (SRE) (Exp. 2 to 4 yrs or 4 to 6 yrs) to work closely with our teams to provide quick resolutions for production-level disruptions. You'll play a critical role in envisioning, monitoring, and enabling a DevOps culture.

What You Will Do

1. Monitor APM And Infrastructure: Monitor application performance monitoring (APM) and infrastructure for the whole system in a 24/7 model. (Exp. 2 to 4 yrs or 4 to 6 yrs)

2. Develop Automation: Develop automation to generate reports and improve efficiency.

3. First-Level Analysis: Provide first-level analysis using debugging traces and dumps present in APM tools like Datadog.

4. Incident And Problem Management: Lead meetings for incident and problem management, and analyze historical data to provide insights for problem clustering.

What You Need To Be Successful

1. Experience In Monitoring: Experience monitoring a 24/7 SaaS with incident and problem management.

2. Scripting Skills: Basic scripting experience to troubleshoot and automate tasks.

3. Monitoring Tools: Deep understanding of monitoring tools like Datadog, and experience with troubleshooting and root cause analysis.

4. Operating System Knowledge: Good knowledge of at least one operating system, preferably Linux.

5. Networking Fundamentals: Basic understanding of networking concepts, including TCP/IP, IP addresses, HTTP, DNS, and VPN.

Bonus Points If You Have

1. Container Technology: Good understanding of container technology (Docker) and container orchestration technology (Kubernetes).

2. Debugging Experience: Experience in debugging production-level disruptions using traces, metrics, and dumps.

3. Incident Management Tools: Hands-on experience with incident and problem management process and tools like Jira, Mattermost, and Confluence.

What Makes You Eligible

1. Relevant Experience: Relevant experience in a similar role, with a strong technical background.

2. Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex issues.

3. Communication Skills: Very good communication skills, with the ability to work effectively with cross-functional teams.

4. Proactive Approach: A proactive approach to identifying and resolving issues, with a focus on continuous improvement.

What We Offer

- Competitive salary and benefits package

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

- Access to cutting-edge technologies and tools

- Recognition and rewards for outstanding performance through BeBrilliant

- Chance to work with a renowned German OEM

- You are expected to work all 5 days in a week in office

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.