Intern – Defect Management Support – 6 Months

Intern - Defect Management Support - 6 Months

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

Engineer audio systems and integrated technology platforms that augment the driving experience

Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence

Advance in-vehicle infotainment, safety, efficiency, and enjoyment

Defect Management is a project management activity and part of project management for SW area. A team of defect managers is providing expert knowledge to all major European OEM projects. It aims to establish standardized problem resolution processes, reporting standards and tailors project conventions. It handles a large amount of SW defects and sets up necessary tooling.

This role is a student/trainee internship supporting defect managers with ticket operations, reporting, and automation. It is a 6-month internship (full-time or part-time) with a hybrid working model; on-site preferred (Bucharest) for collaboration and stakeholder interactions.

Support Defect Managers across projects in Europe with day-to-day ticket operations.

Improve defect data quality by verifying/correcting ticket assignments, adding tags/flags, and checking links to customer ticket tools.

Support project milestone activities (e.g., closing defects on completion, generating back-integration tickets to track fixes across branches).

Prepare and maintain defect reporting: verify report filters, generate KPI/topic-based reports, and support meeting agendas and follow-ups.

Support process quality and tooling: maintain documentation, handle database access requests, track ticket sync issues, and coordinate follow-up with the engineering tooling team.

Use Copilot/AI-assisted tools to accelerate reporting drafts, analysis summaries, and documentation updates - while validating results and handling data responsibly.

Strong affinity for data, numbers, and structured work (quality mindset, attention to detail).

IT/tooling confidence: practical experience with Microsoft Excel, Outlook, and Copilot (or similar productivity tooling).

Excellent communication skills in English.

Comfortable using AI-assisted tools to accelerate reporting and documentation with disciplined validation and responsible data handling.

Evidence of excellence through prior structured work (projects, internships, student initiatives) and consistently reliable execution.

Ongoing education in Engineering or Computer Science.

VBA and/or Python experience for automation.

Intercultural experiences and social skills

Hybrid working model; on-site preferred (Bucharest).

Successfully complete a background investigation and drug screen as a condition of employment

Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location

Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

Extensive training opportunities through our own HARMAN University

Competitive wellness benefits

Tuition reimbursement

"Be Brilliant" employee recognition and rewards program

An inclusive and diverse work environment that fosters and encourages professional and personal development