Spa Sales Associate

Spa Sales Associates

Hand & Stone Massage and Facial Spa is seeking Spa Sales Associates for Full Time & Part Time positions. You are a critical link in ensuring that our customers' experience in our Quakertown spa is nothing other than outstanding! The primary qualifications and requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards, and service upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Ability to build relationships
• Perform various other duties as assigned
• Availability to work Fridays, Saturdays, and Sundays

What's in it for you?

• Hourly wage plus commissions and bonuses. Hourly base is based upon experience.
• Full-Time and Part-Time Available
• Flexible schedules as the business is open 7 days a week (Mon.-Sat.: 9am-9pm, Sun.: 9am-6pm)
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests
• State of the art facility

Job Requirements:

• Ability to learn quickly, self starter
• Ability to sell spa memberships and gift cards
• Ability to understand and carry out oral & written instructions & request clarification when needed
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• High School Diploma or G.E.D. a plus
• Retail & Sales experience a plus
• Knowledge of Microsoft Office application, Spa Software (will train)
• Excellent personal appearance, good and clear verbal and written communication skills
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
• Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays
• Must have reliable transportation
• Must be of good moral character
• Satisfactory results of background and reference check is a condition of employment in this position

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Types: Full-time or Part-time, Hourly plus Sales Commission