Airline Customer Service Representative In KONA Int'l Airport ($21/hr W Exp, $20/hr W/o) + Retention Bonus At End Of Season $3,000 And $2,000 Travel Bank

Airline Customer Service Representative in KONA Int'l Airport

Hallmark Aviation is seeking Customer Service Agents (mid-day and PM shifts) to provide exceptional service to our world class international airlines at KONA (KOA) International Airport. New hire start at $20/hr. New hire with min 1 yr qualified experience or existing/returning staff with a min 1 yr service start at $21/hr. Includes: Retention Bonus paid at the end of the peak season $3,000* and Travel Bank $2,000*. We have Part Time, Full Time and Seasonal Positions Expected to Begin September/October 2025.

Job Duties

• Perform a broad range of duties depending on location and service demands while delivering a high quality product
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Constant passenger & crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure on-time departure
• Some cash handling transactions, manifests, and labeling

Skills

• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Bilingual speakers needed.

Environmental Conditions:

• Involves continuous people interaction and exposure to aircraft sounds

* Retention Bonus and Travel Bank are subject to taxes

Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficient, other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures