Account Manager, Merchants

Account Manager

We are seeking a dynamic and results-driven Account Manager to join our Merchants team on a permanent, full-time basis.

The territory covers Central/North/Mid Coast region (candidates should be based ideally in Newcastle or Central Coast), but when in the office, the base location will be Prestons.

Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.

About the Role

These are key roles and our Account Managers are pivotal in representing GWA to our trade and retail customer base, promoting our product ranges, and driving sales growth.

Key Responsibilities Will Include

• Achieve budgeted sales and margin targets within your territory.
• Coordinate tailored product training for merchants and provide technical information.
• Demonstrate new products, highlighting key features and benefits.
• Analyse sales data to develop strategies and expand customer base.
• Maintain and enhance merchant displays and ensure up-to-date Point of Sale materials.
• Build strong relationships with key purchasing contacts and internal stakeholders.
• Prepare monthly sales reports and contribute to strategic planning.
• Represent GWA at trade functions and customer events.

About You

We're looking for:

• Proven experience in account management or sales within a merchant or trade environment, within a similar industry.
• Strong communication and relationship-building skills.
• Proficiency in Microsoft Office (Excel and Word essential); experience with ERP systems advantageous.
• Ability to analyse data and translate insights into actionable strategies.
• A collaborative mindset aligned with our cultural pillars: We Are One Team, We Are Customer Focused, and We Care for Each Other.

Why Join Us?

• Join a dynamic and purpose-driven organisation that is deeply committed to fostering innovation and promoting sustainability in all aspects of our operations.
• Enjoy comprehensive access to professional development opportunities through our iLearn platform, designed to support your career growth and enhance your skill set. This resource offers a variety of courses and training programs tailored to meet the evolving needs of our team members.
• Thrive in a collaborative and supportive team environment that genuinely values individual growth and teamwork. We believe that when our employees succeed, the organisation as a whole flourishes, and we work together to create an atmosphere where everyone can achieve their full potential.

At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.

When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.

We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.

What can you expect from us?

Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world. We value passion, potential, and a willingness to learn.

Aside from a supportive and collaborative culture where you'll be set up for success and know that you're making a real difference from day one, we'll offer you:

• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• 'Great Rewards' program - exclusive access to discounts and cashback rewards at your favourite stores
• 'Bathrooms & More' program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave
• Opportunity to take advantage of novated leasing options
• Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
• Annual flu vaccinations
• Medibank Health Insurance - discounts on corporate cover

Ready to apply? Great! Just click the apply button to build your career with us!

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. Please note that we are not accepting applications from agencies at this time.