Salesforce Business Analyst

SAAS/PAAS/Cloud Consulting

Travel Required: Up to 25%

Clearance Required: None

What You Will Do

Engage customer stakeholders to understand desired business outcomes and define success criteria

Articulate to customer stakeholders the value of recommended solutions and approach

Lead Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements

Synthesize requirements to create clear and comprehensive user stories and solution design documentation

Perform fit-gap analysis between Salesforce functionality and client requirements

Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality

Develop innovative industry accelerators and contribute to thought leadership white paper development

Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources

Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner

Develop a training curriculum and deliver training sessions to the solution's end users

Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations

What You Will Need

BA/BS degree

A minimum of FIVE (5) years of work experience

Minimum of ONE (1) current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)

US citizenship is contractually required for this role

Selected candidate must be able to work in a hybrid environment

Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder

Experience building applications with the low-code features of Salesforce Lightning Experience

Experience with dynamic forms, advanced formulas, and validation rules

Experience with business process definition, process mapping, and reengineering

Experience writing Epics and user stories to capture Salesforce requirements

Experience with data migrations to and from Salesforce

Understanding of the key levers for B2B, B2C, hybrid business models

Excellent written and oral communication skills

Great teamwork and collaboration skills

Experience with Agile or Hybrid-Agile methodology

What Would Be Nice To Have

Experience in "Big 4" or equivalent established consulting firm and/or Salesforce Platinum partner is highly desired

Experience with public sector clients preferred

Demonstrable experience in at least one of the Public Sector Solutions or Omnistudio Consulting

Degree in Business, Computer Science, or Engineering

MBA preferred

Compensation

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend